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The Bhairav Show

Technical podcast episodes with engineers, founders, and systems thinkers working across AI architecture, autonomous agents, cloud security, infrastructure, and production-grade enterprise systems.

AI ArchitectureCloud SecurityAutonomous AgentsDeep Tech

Production AI Systems, AI Agents, and Why AI Projects Fail with Dr. Oliver Borchers cover image

Episode 12Podcast

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Jun 24, 2026Podcast

Production AI Systems, AI Agents, and Why AI Projects Fail with Dr. Oliver Borchers

With Dr. Oliver Borchers

The Bhairav Show: Suhas Bhairav sits down with Dr. Oliver Borchers, Head of AI Engineering at IU Group, to discuss production AI systems, AI agents, system architecture, AI evaluation, technical leadership, build-versus-buy decisions, and why many AI initiatives fail before they reach production.

Production AI SystemsAI Project FailureProduction-Ready AI AgentsAI System Architecture

AI Agents for SMEs: 10 Practical Use Cases Beyond ChatGPT

With Suhas Bhairav

In this solo episode of The Bhairav Show, Suhas Bhairav explains 10 practical AI agent use cases for small and medium-sized companies beyond basic ChatGPT usage. The episode covers customer support, invoice checking, sales follow-ups, internal knowledge search, meeting preparation, document review, reporting, employee onboarding, task routing, and compliance support.

AI Agents for SMEsCustomer Support AssistanceInvoice CheckingSales Follow-Up Automation

How to Build a Simple AI Workflow for Customer Support

With Suhas Bhairav

In this solo episode of The Bhairav Show, Suhas Bhairav explains how companies can build a simple and practical AI workflow for customer support. The episode covers defining the goal and input, classifying customer requests, retrieving trusted company knowledge, drafting responses, adding human approval, logging actions, and using feedback to improve the workflow over time.

Customer Support AI WorkflowAI Ticket ClassificationKnowledge RetrievalAI Response Drafting

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