100 Best Claude Complaint Response Prompts for Shopify Stores

Direct Answer

The best Claude prompts for complaint response for Shopify stores are ready to help you craft fast, empathetic, policy-compliant replies. Use them to standardize replies, reduce refunds, and improve customer satisfaction. Each prompt includes role, task, context, output format, and constraints for precise results.

Introduction

This prompt library provides 100 Claude prompts tailored to handling customer complaints for Shopify stores. It guides you to respond clearly, fairly, and consistently across common scenarios.

Designed for store owners and customer service teams, these prompts help you resolve issues quickly, maintain trust, and protect your brand while meeting policy requirements.

How to Use These Claude Prompts

• Replace placeholders like [order], [customer], and [policy] with your real data before running the prompt.
• Add constraints or tone indicators to match your brand voice and compliance needs.
• Ask Claude to output in plain text or a specific format such as email, chat, or notes.
• If outputs include multiple steps, verify actions against your internal SOPs before sending to customers.
• Test prompts with a few exemplar complaints to ensure reliability and adjust as needed.
• Keep prompts up to date with your latest policies and carrier processes.

100 Best Claude Complaint Response Prompts for Shopify Stores

1. Empathetic apology for order delay: You are a Customer Support Agent for a Shopify store. Task: craft a sincere and empathetic apology email for a customer whose order arrived late. Context: customer purchased a birthday gift; include acknowledgment of inconvenience, a brief reason for the delay, and a goodwill gesture. Output format: plain text email with a subject line and body. Constraints: no legal disclaimers, avoid over-promising delivery times, offer a 15 percent refund or a free expedited shipping on next order if applicable.
2. Damaged item acknowledgment: You are a Customer Support Agent for a Shopify store. Task: acknowledge receipt of a complaint about a damaged item and request photos for resolution. Context: order number provided, item is a fragile product. Output format: short professional email. Constraints: ask for clear photos, offer replacement or refund, mention return shipping if needed.
3. Wrong item shipped correction: You are a Support Specialist for a Shopify store. Task: respond to a customer who received the wrong item. Context: reference order ID, inventory check shows mix-up at fulfillment. Output format: WhatsApp style reply and follow-up email. Constraints: apologize, confirm correct item is sent, provide shipping label, set expectations for delivery timeframe.
4. Late refund confirmation: You are a Support Agent for a Shopify store. Task: confirm a refund issue resolved. Context: customer waited weeks; system shows refund issued. Output format: concise email. Constraints: provide refund amount, reference transaction ID, outline next steps if funds not appeared, invite further issues.
5. Price mismatch dispute: You are a Customer Service rep for a Shopify store. Task: resolve a price mismatch complaint where discount was not applied at checkout. Context: transaction ID given, promo code previously valid. Output format: structured email with steps taken and a goodwill gesture. Constraints: fix price if still possible, offer partial refund or store credit if not, include redemption instructions.
6. Missing package followup: You are a Support Agent for a Shopify store. Task: respond to a customer reporting missing package after delivery notice. Context: carrier claim required, order # provided. Output format: customer-friendly email plus call-to-action for carrier inquiry. Constraints: request tracking number, offer replacement or refund after carrier confirmation.
7. Defective product remedy: You are a Customer Service Specialist for a Shopify store. Task: propose remediation for a defective product within warranty window. Context: photos attached, serial number recorded. Output format: official email with steps for return or exchange. Constraints: reference warranty terms, propose no-cost return shipping if defect verified, include timeline.
8. Subscription cancellation response: You are a Support Agent for a Shopify store. Task: acknowledge cancellation request for a subscription service. Context: customer requests to pause instead of cancel; include options. Output format: brief email. Constraints: confirm cancellation or pause, offer prorated refund if applicable, advise next steps.
9. Account access issue: You are a Customer Care Agent for a Shopify store. Task: respond to a customer locked out of their account post-purchase. Context: verify identity, minimal data breach risk. Output format: step-by-step guide email with security tips. Constraints: never ask for sensitive data via insecure channels, provide reset link, confirm privacy posture.
10. Gift recipient confusion: You are a Shopify customer agent. Task: respond to a customer who cannot locate a gift recipient address field. Context: order as a gift, separate shipping address. Output format: helpful email with field guidance. Constraints: explain how to add gift message and address, offer to modify after purchase if allowed.
11. Non-delivery window offer: You are a Support Specialist for a Shopify store. Task: handle a complaint about non-delivered items within promised window. Context: order confirmed shipped, tracking unavailable. Output format: formal email. Constraints: propose resend or refund, suggest escalation if carrier not found, provide expected new delivery date.
12. Damaged packaging case: You are a Customer Care rep for a Shopify store. Task: respond to a complaint about damaged packaging on delivery. Context: photo attached, product undamaged. Output format: concise email with replacement packaging option. Constraints: offer replacement outer packaging or accessory, not product if unneeded.
13. Out of stock replacement: You are a Support Agent for a Shopify store. Task: resolve a complaint when advertised item is out of stock. Context: customer wants alternative. Output format: email with alternatives and store credit option. Constraints: present at least two viable substitutes, include delivery estimates.
14. Gift card alternative: You are a Customer Service professional for a Shopify store. Task: offer a suitable alternative when a product is unavailable. Context: customer requests gift for urgent occasion. Output format: email with gift card and expedited shipping option. Constraints: explain limitations, provide clear steps to redeem gift card.
15. Privacy complaint handling: You are a Compliance-aware Support Agent for a Shopify store. Task: address a privacy complaint under data policy. Context: customer references data usage. Output format: formal email with policy summary. Constraints: acknowledge data handling, outline corrective steps, offer data deletion if applicable.
16. Promo code not applying: You are a Shopify support agent. Task: fix promo code not applying at checkout. Context: customer claims discount not reflected. Output format: step-by-step troubleshooting email. Constraints: verify code validity, check expiration, reissue code if needed, confirm updated total.
17. Wrong size received: You are a Customer Care Agent for a Shopify store. Task: resolve a wrong size item received. Context: customer ordered size M but received L. Output format: replacement request email with prepaid return label. Constraints: ensure correct size shipment, offer return shipping option.
18. Tracking update request: You are a Support Agent for a Shopify store. Task: respond to a customer asking for tracking updates. Context: carrier provides slow updates. Output format: email with latest tracking status and expected delivery. Constraints: offer proactive updates and escalation if delay persists.
19. Order not received refund: You are a Customer Service rep for a Shopify store. Task: process refund for unreceived order after investigation. Context: proof of non-delivery, eligible policy. Output format: formal refund notice email. Constraints: specify amount, reference policy, timeline for refund posting.
20. Incorrect billing charge: You are a Support Agent for a Shopify store. Task: handle an incorrect billing charge. Context: duplicate charge reported. Output format: email with charge details and refund steps. Constraints: correct the invoice, issue credit if needed, confirm next statement will be accurate.
21. Subscription upgrade offer: You are a Sales-focused Support Agent for a Shopify store. Task: offer a relevant plan upgrade after a complaint resolved. Context: customer expressed value; include cost comparison. Output format: persuasive follow-up email. Constraints: present benefits clearly, include a limited-time incentive.
22. Product compatibility concern: You are a Customer Service rep for a Shopify store. Task: address a complaint that a product is not compatible with customer setup. Context: provide troubleshooting steps. Output format: detailed email with alternative solutions. Constraints: propose compatible accessories or alternative products.
23. Color option dissatisfaction: You are a Shopify support agent. Task: handle a customer unhappy with color option. Context: high-resolution photos available. Output format: empathetic email offering swap or return policy. Constraints: clarify restocking fees if any, provide prepaid label.
24. Shipping delay apology: You are a Customer Care agent. Task: apologize for shipping delay and provide updated ETA. Context: carrier delay due to weather. Output format: short email with action steps. Constraints: offer expedited shipping on next order if applicable, monitor progress.
25. Partial fulfillment issue: You are a Shopify support agent. Task: resolve a partial shipment complaint. Context: some items missing, others delivered. Output format: structured email with remedy options. Constraints: ship missing items or issue credit, update order status.
26. Customs duty confusion: You are a Shopify store support agent. Task: clarify duties and taxes for international order. Context: customer worried about unexpected charges. Output format: customer-friendly email. Constraints: explain who pays duties, possible exemptions, provide receipts.
27. Gift wrap option: You are a Customer Service rep for a Shopify store. Task: respond to request for gift wrap and card. Context: order is for a special occasion. Output format: brief email with options and pricing. Constraints: include alternative gift message if wrap unavailable.
28. Loyalty point credit: You are a Shopify support agent. Task: offer loyalty points as apology for a delay. Context: customer a preferred member tier. Output format: email detailing points earned and redemption steps. Constraints: ensure points do not exceed policy max.
29. Technical website issue: You are a Support Specialist for a Shopify store. Task: respond to a complaint about checkout failing. Context: intermittent issue reported. Output format: technical email with troubleshooting steps and ETA for fix. Constraints: gather device, browser, and screenshot details.
30. Product review incentive: You are a customer service agent. Task: respond to a complaint about review requests being sent too frequently. Context: customer opted out previously. Output format: polite apology email and opt-out confirmation. Constraints: verify opt-out status and update preferences.
31. Inaccurate product description: You are a Shopify support agent. Task: resolve a complaint about misleading product description. Context: product specs mismatch. Output format: corrective email with updated specs and return options. Constraints: reference product page evidence, offer exchange or refund.
32. Holiday surge handling: You are a Customer Care Agent for a Shopify store. Task: manage complaints during holiday peak. Context: increased order volume. Output format: proactive email with delivery expectations and extra support options. Constraints: set realistic promises, offer extended returns window.
33. Shoe size conversion: You are a Shopify store support agent. Task: resolve a sizing confusion for international customers. Context: sizing charts differ. Output format: helpful email with correct chart reference and conversion tips. Constraints: provide direct link to size guide in the email.
34. Preorder delay notice: You are a Customer Support rep for a Shopify store. Task: inform customer about preorder delay. Context: new release stock later. Output format: clear email with revised ETA and option to cancel. Constraints: offer alternate product.
35. Billing cycle clarification: You are a Shopify support agent. Task: explain changing billing cycle after complaint. Context: customer unhappy with charges timing. Output format: concise email with steps to adjust. Constraints: confirm impact on services and prorations.
36. Wrong color shade: You are a Customer Service agent for a Shopify store. Task: address a complaint about wrong color shade. Context: product shows differently in photos. Output format: email with swap option and replacement shipping label. Constraints: ensure color accuracy in future listings.
37. Subscription auto-renewal concern: You are a Shopify store agent. Task: handle concerns about auto-renew. Context: customer wants to disable auto-renew. Output format: explanatory email with steps to opt out. Constraints: verify next charge date and offer cancellation confirmation.
38. Packaging speed complaint: You are a Support Agent for a Shopify store. Task: respond to complaint about packaging speed. Context: delays due to warehouse backlog. Output format: brief apology email with process improvement note. Constraints: provide ETA on future orders and how to track.
39. Gift message error: You are a Customer Service rep for a Shopify store. Task: fix an error in a gift message included with a package. Context: message contained typos. Output format: corrective email with updated gift note. Constraints: confirm delivery to recipient.
40. International shipping cost: You are a Shopify support agent. Task: respond to complaint about high international shipping costs. Context: order shipped internationally. Output format: email with cost breakdown and possible alternatives. Constraints: offer slower but cheaper option if available.
41. Product backorder handling: You are a Customer Care agent for a Shopify store. Task: manage backorder complaint. Context: customer wants cancellation or alternative. Output format: email with stock update and two substitutes. Constraints: provide expected restock dates.
42. Colorfast requirement: You are a Shopify store agent. Task: address a complaint about colorfastness. Context: user reports fading after first wash. Output format: technical email with care instructions and return options. Constraints: offer replacement or refund if defect confirmed.
43. Bundle discount issue: You are a Support Agent for a Shopify store. Task: resolve issue where bundle discount did not apply. Context: multiple items in cart. Output format: clear email with corrected total and future guidance. Constraints: verify eligibility and apply discount retroactively if possible.
44. Accessory missing: You are a Customer Service rep for a Shopify store. Task: respond to missing accessory complaint. Context: product should include accessory. Output format: email offering rapid shipment of missing piece or refund credit. Constraints: confirm model and accessory type.
45. Warranty claim guidance: You are a Shopify support agent. Task: guide customer through warranty claim process. Context: product under warranty. Output format: step-by-step email with required documents. Constraints: set expectations for timelines.
46. Duplicate order resolution: You are a Customer Care agent for a Shopify store. Task: resolve a duplicate order complaint. Context: customer was charged twice. Output format: email confirming cancellation of one order and refund status. Constraints: ensure customer not billed twice.
47. Gift recipient address update: You are a Shopify store agent. Task: assist updating gift recipient address after purchase. Context: order is in transit. Output format: transaction-safe email with steps. Constraints: verify authorization to modify delivery.
48. Missed delivery attempt: You are a Support Agent for a Shopify store. Task: handle a missed delivery attempt notice. Context: customer unavailable. Output format: email with rescheduled delivery options and contact info. Constraints: offer delivery window and alternative pickup.
49. Product safety concern: You are a Customer Service rep for a Shopify store. Task: respond to a safety concern about materials. Context: customer requests safety documentation. Output format: email with certificates and testing reports. Constraints: provide links or attach documents.
50. Checkout friction fix: You are a Shopify support agent. Task: address friction points at checkout. Context: cart abandonment risk. Output format: actionable email with UI tips and offer help. Constraints: propose a one-click option to complete checkout.
51. Wrong currency display: You are a Customer Care agent for a Shopify store. Task: fix a complaint about wrong currency shown at checkout. Context: international customer. Output format: email explaining currency setting and resolution. Constraints: offer currency conversion tip.
52. Sleep on it option: You are a Customer Service rep for a Shopify store. Task: respond to request for a 24-hour decision period. Context: gift purchase. Output format: polite email offering a brief hold with confirmation. Constraints: set hold expiration time.
53. Rushed delivery request: You are a Shopify support agent. Task: handle a request for rush delivery after complaint. Context: event tomorrow. Output format: email with expedited options and costs. Constraints: confirm feasibility.
54. Incorrect product variant: You are a Customer Care rep for a Shopify store. Task: resolve a complaint about incorrect product variant sent. Context: size, color, or bundle variant mismatch. Output format: replacement email with prepaid return label. Constraints: ensure correct variant shipped.
55. Missing invoice: You are a Shopify store agent. Task: respond to missing invoice in shipment. Context: customer needs for record-keeping. Output format: email with downloadable invoice link. Constraints: ensure tax details are correct.
56. Delivery date commitment: You are a Support Agent for a Shopify store. Task: address complaint about delivery date not met. Context: promise given at purchase. Output format: email with revised ETA and compensation option. Constraints: include tracking details.
57. Repair or replace decision: You are a customer service agent. Task: guide customer through choosing repair or replacement for a faulty item. Context: warranty coverage. Output format: decision-focused email with pros and cons and next steps. Constraints: align with policy.
58. Packaging sustainability: You are a Shopify store agent. Task: respond to concern about packaging waste. Context: customer values eco-friendly packaging. Output format: email detailing sustainable packaging options. Constraints: offer alternatives and potential refunds for eco-choices.
59. Multiple item complaint: You are a Customer Service rep for a Shopify store. Task: address a complaint about a mixed bag of items in a multiple-item order. Context: some items are correct, some not. Output format: email with corrective actions and future prevention. Constraints: replace incorrect items.
60. Wrong digital download: You are a Shopify support agent. Task: fix issue where a digital download is incorrect or missing. Context: order includes digital content. Output format: clear email with corrected link or reissue steps. Constraints: ensure download expiration is communicated.
61. Service access problem: You are a Customer Care agent for a Shopify store. Task: resolve issue accessing a service purchased. Context: login or access error. Output format: step-by-step email with access recovery and next steps. Constraints: verify ownership.
62. FAQ for return policy: You are a Shopify store agent. Task: respond to a customer asking about return policy. Context: wants quick summary. Output format: concise email with policy bullet points. Constraints: include exceptions and timelines.
63. Clinical allergy concern: You are a Customer Service rep for a Shopify store. Task: address allergy-related product concern with safety information. Context: product ingredients listed. Output format: informative email with safety notes and return options. Constraints: avoid medical advice beyond policy.
64. Color availability update: You are a Shopify support agent. Task: inform customer when preferred color is back in stock. Context: notification option selected. Output format: proactive email with restock ETA. Constraints: invite to set alert for future restocks.
65. Bundle exchange offer: You are a Shopify store agent. Task: propose exchange options within a bundle order. Context: customer wants different color in one item. Output format: email with two viable exchanges and pricing impact. Constraints: maintain bundle pricing.
66. Address verification fail: You are a Customer Care agent for a Shopify store. Task: handle address verification failure for shipping. Context: buyer-seller mismatch. Output format: email with corrected address guidance. Constraints: request confirmation before shipping.
67. Pre-purchase concern: You are a store agent. Task: address a potential customer concern before purchase to prevent friction. Context: price, returns, and timing. Output format: reassurance email with links to policies. Constraints: invite questions.
68. Refund timing update: You are a Shopify support agent. Task: inform customer about refund processing times. Context: refund approved. Output format: email with expected posting date and method. Constraints: avoid promising exact time.
69. Wrong language display: You are a Customer Service rep for a Shopify store. Task: fix a complaint about product pages not displaying in customer language. Context: multilingual site. Output format: instructive email with steps to switch language and translation notes. Constraints: ensure correct locale.
70. Insurance claim support: You are a Shopify store agent. Task: assist with insurance claim process for damaged goods in transit. Context: carrier coverage. Output format: email with required documents and contact points. Constraints: provide claim reference.
71. Phone checkout issue: You are a Shopify support agent. Task: resolve a complaint about checkout on mobile devices. Context: app vs browser discrepancy. Output format: actionable email with debugging steps. Constraints: request device and OS details.
72. Tax-exempt purchase: You are a Customer Service rep for a Shopify store. Task: handle tax-exemption status for a purchase. Context: customer qualifies. Output format: email with verification steps and cart impact. Constraints: ensure compliance.
73. Outdated product listing: You are a Shopify store agent. Task: address a complaint about an outdated listing after purchase. Context: new version available. Output format: email with upgrade option and return path. Constraints: avoid misinformation.
74. Order hold reason: You are a Customer Care agent for a Shopify store. Task: explain why an order is on hold. Context: payment verification needed. Output format: transparent email with steps to resolve. Constraints: provide expected resolution time.
75. Export data request: You are a Shopify support agent. Task: respond to a customer requesting data export for compliance. Context: legal obligation. Output format: email with process and data scope. Constraints: ensure data minimization.
76. Duplicate promotion usage: You are a Store support agent. Task: resolve issue of a customer using multiple promo codes in a single order. Context: policy allows one code. Output format: email with resolution and future guidance. Constraints: apply single best discount.
77. Shipping address safety: You are a Shopify store agent. Task: address concern about sharing shipping address in emails. Context: privacy preference. Output format: email with data handling note and opt-out info. Constraints: respect privacy.
78. Product care instructions: You are a Customer Service rep for a Shopify store. Task: provide care instructions for a product after complaint about wear. Context: care tips requested. Output format: detailed but concise email with tips. Constraints: include material-specific notes.
79. Return label issue: You are a Shopify support agent. Task: fix problem with return label not working. Context: label not generating. Output format: troubleshooting email with alternative return method. Constraints: ensure label viability.
80. Color mismatch sample: You are a Customer Care agent for a Shopify store. Task: handle complaint about color discrepancy between sample and received item. Context: photos provided. Output format: email with resolution options. Constraints: verify with warehouse.
81. Collect feedback post-complaint: You are a Shopify store agent. Task: request feedback after resolution. Context: customer satisfaction follow-up. Output format: brief email asking for rating and suggestions. Constraints: keep it optional.
82. Return window extension: You are a Shopify support agent. Task: offer extension of return window due to exceptional circumstances. Context: customer request. Output format: polite email with new deadline. Constraints: confirm eligibility.
83. Wholesale inquiry response: You are a Shopify store agent. Task: respond to a wholesale inquiry after a complaint incident. Context: potential bulk order. Output format: professional email with next steps. Constraints: provide pricing and MOQ details.
84. Communication preferences: You are a Shopify support agent. Task: address a complaint about notification volume. Context: customer wants fewer messages. Output format: email outlining notification options. Constraints: honor opt-out requests.
85. Clearance item policy: You are a Customer Service rep for a Shopify store. Task: explain policy for clearance items implicated in a complaint. Context: defective older stock. Output format: concise policy email. Constraints: specify return options.
86. Gift replacement option: You are a Shopify store agent. Task: offer gift replacement when original item not available. Context: recipient has an event. Output format: email with replacement suggestions and timing. Constraints: ensure recipient gets on time.
87. Satisfaction guarantee: You are a Support Agent for a Shopify store. Task: respond to a dissatisfaction with product quality under guarantee. Context: customer seeks replacement or refund. Output format: decision email with option details. Constraints: align with guarantee terms.
88. Account binding issue: You are a Shopify store agent. Task: assist customer linking multiple orders to one account after complaint. Context: account merge needed. Output format: step-by-step email. Constraints: verify ownership.
89. Missing confirmation email: You are a Customer Care rep for a Shopify store. Task: handle complaint about missing order confirmation email. Context: email delivery issue. Output format: email with resend steps and alternative contact method. Constraints: ensure reliable follow-up.
90. Address verification update: You are a Shopify support agent. Task: update address verification rules after policy change. Context: customer impacted. Output format: clear policy email with examples. Constraints: provide step-by-step to update.
91. Delivery attempt reschedule: You are a Customer Service rep for a Shopify store. Task: reschedule delivery after a failed attempt. Context: new window provided by carrier. Output format: email with updated window. Constraints: confirm recipient availability.
92. Product care subscription: You are a Shopify store agent. Task: sell a care subscription for a product with ongoing maintenance needs. Context: complaint about product upkeep. Output format: persuasive email with benefits and pricing. Constraints: include cancel option.
93. Digital accessory issue: You are a Shopify support agent. Task: resolve complaint about a missing digital accessory with a physical product. Context: accessory should be delivered digitally. Output format: email with re-send link and access details. Constraints: ensure expiry policy.
94. Service outage apology: You are a Shopify store agent. Task: respond to a complaint about a service outage affecting usage. Context: uptime incident. Output format: brief apology email with remedy and timeline. Constraints: offer credits if applicable.
95. Promo stacking policy: You are a Shopify support agent. Task: explain policy on stacking promotions in response to a complaint. Context: customer attempted to combine codes. Output format: email with clear rules and examples. Constraints: avoid confusing scenarios.
96. Product recommendation follow-up: You are a Customer Service rep for a Shopify store. Task: follow up after resolving a complaint with tailored product recommendations. Context: customer preferences captured. Output format: email with 3 personalized options and links. Constraints: mention stock status.
97. Escalation path provided: You are a Shopify store agent. Task: provide clear escalation path for a difficult complaint. Context: customer requests supervisor. Output format: email with contact steps and expected timelines. Constraints: respect privacy.
98. FAQ update request: You are a Shopify support agent. Task: respond to request to update store FAQ after a policy change. Context: customer seeks clarity. Output format: email with updatedFAQ snippets. Constraints: link to policy document.
99. Compliance data deletion: You are a compliance-aware support agent for Shopify store. Task: guide customer through data deletion request. Context: GDPR/CCPA compliance. Output format: email with steps and confirmation timeline. Constraints: confirm scope.
100. Final resolution summary: You are a Shopify customer service agent. Task: provide a final resolution summary after a period of complaint handling. Context: summarize actions, outcomes, and future safeguards. Output format: formal email with next steps and contact points. Constraints: maintain customer trust.

Best Practices

• Keep prompts aligned with your store policies and warranty terms to avoid overpromising.
• Reuse prompts by saving common response templates and adapting them to each case.
• Include clear next steps and timelines to reduce follow-up questions.
• Always verify customer data before sending personally identifiable information.
• Use a consistent tone that reflects your brand and complies with consumer protection guidelines.

Common Mistakes to Avoid

• Overpromising delivery times or refunds beyond policy.
• Using generic language that sounds robotic or insincere.
• Forgetting to request essential evidence like photos or order numbers.
• Failing to provide clear next steps or contact points.
• Not personalizing responses to reflect the specific complaint context.

FAQ

What should a complaint response include to satisfy customers?

A clear acknowledgement, apology where appropriate, evidence-based resolution options, timelines, and a simple path to contact support for follow-up.

How can I handle refunds efficiently with Claude prompts?

Use prompts that reference the exact refund amount, transaction IDs, and expected posting dates, and offer options like replacement, store credit, or return shipping labels.

Can these prompts be used for international orders?

Yes, by including currency context, duties, taxes, and international shipping considerations in the task and constraints.

How do I ensure tone remains consistent?

Predefine your brand voice in the prompt and include a constraint to maintain that tone in every reply.

What if I need to escalate a complaint?

Include an escalation step with supervisor contact and expected response time in the prompt.

How can I verify that a response complies with policy?

Cross-check the response against your published return, refund, and privacy policies before sending.